Return instructions

If you have been approved for a return, you may now commence the returns process.

To see if you are eligible for a return, please read our returns policy.

Where possible, returning a product in person to our store is preferred, as it comes at no cost to you, and ensures that we receive the product with no hassle. 

If you are unable to visit us in store, please return all items to 147 High Street, Maryborough Victoria, 3465. We recommend purchasing an Australia Post plastic postage bag, as it comes with its own tracking number. 

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.